Q: When should I create a ticket?
A: If you have problems or if you want to report something to us. Keep in mind, to report a cheater, use the in-game report system.
These are the following languages we support for Tickets:
Example: You got falsely banned and you want to get unbanned.
3. After you logged in, you are on the FAQ page which can also help you if you have small problems.
5. Then you have some options there. First one is the category. Choose the right one. Support can help you faster.
The second one is the title. For example "My account is banned" or "I can't start the game".
The third one is for the details and information about your problem. Keep in mind, the more information, the better we can help you.
Follow these steps and we can help you really fast to let you play and enjoy the game as we want you to enjoy it!