Reporting a cheater, scammer or any other type of in-game cases:
This includes: cheaters, scammers, abusive chat behavior, breaking in-game rules, abusing bugs or anything else in-game.
Do you see a player cheating? Breaking the rules? Typing abusive words in the chat? Or anything else where you think another players is doing something that's not allowed?
Reporting in-game is the most easy and common report method. You can only do this in game-modes where the in-game tab list is active. In-game reporting can be done by opening the player list (by pressing tab) then, clicking on the players name and click on "report". Fill in the report and the player is reported.
Our staff team works around the clock to go through all your reports so please don't abuse the report function.
OUTSIDE THE GAME:
Of course it might happen you need to report a player for cheating but you seem to already be disconnected from that server. Don't worry, you can still let us know he was cheating!
First of all in case you want to report a cheater we would like to ask you to before hand gather as much information and proof as possible. Then proceed with one of the following steps:
Report the player on the Fredaikis Forums. You can do that here: http://forums.fredaikis.com/index.php?/forum/28-community-reports/
Report the player through a support ticket. You can create a support ticket at https://playnewz.com/support.php/ Please put title: "Player Report".
Report the situation to one of our staff members. Now, you might not be able to get in direct contact with one of our staff members so that's why we recommend to use the first or second report method.
Reporting someone for false advertising:
This includes: people streaming or creating content about emulators, people advertising hacks or any other type of advertisement that puts New Z in a negative situation.
Unfortunately this still happens a lot. A lot of people don't know but it is illegal to stream or upload videos about illegal emulators. There is many other cases that get published on the internet where New Z gets put in a negative situation. Any help or heads up from you guys here is much appreciated! Here's what you can do to let us know:
First of all make sure you gather all the information needed. Try to gather as much information as possible! Make sure to keep in mind that people could always delete their uploads again so make sure to either download the video, save the page as a .pdf or anything else that helps us to get as much information about the case possible.
Let us know! The best thing you can do is send an email to: [email protected] or [email protected]
You could always create a support ticket at https://playnewz.com/support.php/ too!
Reporting someone for misconduct outside of the game:
This includes: people misconducting on our forums, official discord, Facebook groups and anything else that's related to The New Z where people are misconducting. Here's how you can report them and let us know. You can do one of the following things:
You could let us know by creating a support ticket at https://playnewz.com/support.php/
ONLY FOR URGENT MATTERS. Please send an email to: [email protected] or [email protected]